数据访问许可
Notion 员工只会在你通过（电子）邮件或应用内支持对话请求帮助后，为了排查问题或代表你恢复内容而访问你的数据。以下是你如何授予访问权限同意的方法。
跳转到常见问题有关 Notion 安全实践以及你数据如何存储在我们服务器上的详细信息，请参阅我们的 安全与隐私 文章。下面说明如何授予 Notion 支持团队访问你帐号的许可。
允许数据访问
当你通过（电子）邮件或应用内聊天与 Notion 支持团队沟通时，系统可能会要求你授予访问你帐号的许可，以帮助排查问题或恢复数据。要允许数据访问，请按以下步骤操作：
前往侧边栏中的
设置→{your name}。在
支持下，将支持访问设为已启用。
撤销数据访问许可
授予访问许可后，Notion 支持团队将在 28 天内访问你的内容，或直至你撤销该许可。该时段将在应用内显示。如需随时撤销访问许可：
前往侧边栏中的
设置→{your name}。在
支持下，将支持访问设为已关闭。
如需在移动版 Notion 上允许或撤销支持访问：
在移动版 Notion 上，轻击
•••。轻击
设置。将
支持访问设为已启用或已关闭。
常见问题
If this setting is on, what can Notion do?
If this setting is on, what can Notion do?
This setting lets Notion support access your workspace data to help you, like fixing pages or recovering content you've asked about. Notion won't view or change anything without your permission. Before support looks at your data or runs a fix, they'll ask you to approve that specific action first.
I don't remember turning on this setting. Why is it on?
I don't remember turning on this setting. Why is it on?
This setting used to be tied to each workspace owner's personal support access. If any owner turned on support access, Notion support could help with the workspace.
Workspace access is now its own setting. If an owner already had support access on, the workspace setting was turned on to match, with the same end date. Nothing new was shared with Notion. You can turn it off at any time in Settings → Security.
Who can turn on workspace access?
Who can turn on workspace access?
Workspace admins and owners. In Enterprise organizations, org admins can also manage it from the organization console.
Does account access stay on forever?
Does account access stay on forever?
No. Account access ends on its own after 28 days by default. You can turn it back on whenever you need to.
